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- #Windows surface pro keyboard issues update#
- #Windows surface pro keyboard issues driver#
- #Windows surface pro keyboard issues software#
- #Windows surface pro keyboard issues Pc#
- #Windows surface pro keyboard issues download#
For best typing results, the keyboard and display language should match.Įxample: If you are using an English US keyboard, the Display Language should be English (United States).
#Windows surface pro keyboard issues Pc#
Make sure the language you're using on your keyboard (the keyboard’s layout language) matches the one you're using on your PC (the display language). Select the Start button, then select Settings > Time & language > Language. The Shift and number key combinations yield different results than expected. Pressing a number or letter results in an unexpected letter, number or symbol displaying on the screen. The key that you press physically doesn't match what shows in the app you are using. You can register your device by going to Device Services and selecting Register Device at the top of the page. Please note that your device must be registered under your Microsoft account to submit a repair request. In the Device Coverage section, select Start Order and follow the instructions to complete the submission process. Select Info & support under the device you want to submit a service request. Go to Device Services and sign in with your Microsoft account. You can use your Microsoft account to request a repair or replacement for your Type Cover. If the keys are still not working correctly: You'll need to submit a service order. For more info on reinstalling Windows, see Creating and using a USB recovery drive for Surface.
#Windows surface pro keyboard issues software#
If the keys are working correctly: The problem is with the software installed on the Surface. Press the keys and see if the problem is still present. Release the button when the UEFI screen appears. The Microsoft logo will appear on your screen. Press and hold the volume-up button at the same time, press and release the power button. Turn on your Surface and wait 10 seconds. If the LEDs don't light, there might be a hardware issue.
#Windows surface pro keyboard issues download#
Select Reset this PC > Keep my files > Cloud download and follow the rest of the prompts shown on screen. Go to Start, enter reset in the taskbar, then select Reset this PC as the Best match. If the LED lights are lit, your problem may be with Windows and not the device itself. Press the "Caps" and "Fn" keys on your Surface Type Cover or Keyboard several times to check and see if the LEDs are lit.
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Press and release the power button to turn your Surface back on. The screen will flash the Surface logo but continue holding the buttons down for at least 15 seconds.Īfter you release the buttons, wait 10 seconds.
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Press and hold the volume-up button and the power button at the same time until the screen turns off (about 15 seconds), then release both. Press and hold the power button until the screen turns off (about 30 seconds), then release it. You will see the Windows logo screen (about 20 seconds), then release the power button.įor Surface Pro 1-4, Surface Book 1, Surface 2-3, Surface RT: Press and hold the power button until your Surface shuts down and restarts. Find your Surface model to see specific instructions.įor Surface Laptop, Surface Go, Surface Studio, Surface Book 2-3, Surface Pro 5 or later: Use the following method to force a restart. The Keyboard or Type Cover goes back and forth between working, and not working. The Keyboard or Type Cover appears to disconnect or stop responding randomly. If it matches your issue, try the recommended solution. Select your issue to see a more detailed description. If you're still experiencing issues with your Surface Type Cover or Keyboard, try the following troubleshooting steps.
#Windows surface pro keyboard issues update#
Select Start > Power > Restart (or Update and restart). For info on other ways to update your Surface, see Download drivers and firmware for Surface.Īfter you've installed the necessary updates, restart (don't shut down) your Surface. To check for updates, from Search, type Check for Updates, then select it as the Best match and then select Check for updates. Updating your Surface might fix issues you're experiencing.
#Windows surface pro keyboard issues driver#
There may be hardware driver updates that are available or pending a restart. Then re-attach the Cover, making sure that all the magnets touch the bottom edge of your Surface.Ĭheck for updates and restart your Surface Make sure there is no debris, damage or anything that may inhibit a connection. Unplug your Surface and detach the Cover. The following instructions do not apply to Surface Laptop. Before you beginĭetach and reattach the Type Cover or Keyboard Having trouble with your Surface Type Cover or Keyboard? Try the following solutions. Tip: Having problems with your Surface? Try fixing it with the Surface Diagnostic Toolkit.